August 30, 2009 - Notice – Discontinuation of ITA Practice of Sharing Apprenticeship Information
Effective immediately, the Industry Training Authority (ITA) has stopped providing apprentice data with third parties, pending the outcome of a review of its information sharing policies and practices. Read more.

April 1, 2009 - Important Notice regarding ITADirectAccess Service
Thank you for your interest in the ITA's new ITADirectAccess system. The system became active on February 1st, and ITA staff have begun using it to manage all transactions with customers. We are currently finalizing work on the additional functionality that will enable our customers to access the system.

We anticipate that you will be able to log on and view your records on the system soon, and will inform you when this service becomes available. Until then, our customer service staff would be pleased to assist with your inquiries via the usual telephone, email or walk-in channels:

Tel: 1-866-660-6011 (Lower Mainland: 778-328-8700)
Email: customerservice@itabc.ca
Address: Suite 110, 2985 Virtual Way, Vancouver

Thank you for your patience.